Friday, August 8, 2008

United et al. Please Listen!


1. Since we now live in a day and age where we have to pay for meals in Economy Class, please place the description of the meals on either the front or back cover OR on page 10 in EVERY magazine. I am so tired of the clown who has never set foot on a plane asking the flight attendant what is in each snack box or if they carry Mountain Dew only to have them rifle through the latest issue of Hemispheres magazine to determine what page this semi-literate traveler needs to read.

2. While we are talking about snack boxes, PLEASE adopt a numbering system. Some people are color blind, but you don't even refer to the meals by color, you have applied cutesy Marketing-speak. Right Bite, Easy Rider, Etc... NUMBERS PLEASE!

3. Baggage Carousels- A two parter
A. Please place a simple arrow on the conveyor belt to indicate which way the luggage will travel. This helps position those in line that like to pounce on their luggage immediately.

B. Install simple posts or other impediments on the floor to prevent every jackal with a luggage cart from pulling right up to the carousel. These people need to chill out and leave the cart 7 feet away from the carousel to allow travel savvy passengers to quickly grab their bags and leave the airport. European airports seem to have this down. You would think their inhabitants would be smarter than to crowd the area, alas, many Americans travel, so the anti- cart barriers have been erected and they do their job well.

And Finally, the elitest in me that has been forced to travel to Dallas on numerous occasions would like United to mark the frequent flier line in LAX! I am tired of getting the stink eye from other passengers when I stand in the line off to the left. Also, fill in the crack security guards about the line too. They like to heckle you when you stand there. (TSA is on board and recognizes the line.)

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